At Eagle Claim Services, our programs are managed by highly motivated industry specialists and designed specifically to address the needs of your organization.

Claims Approach - Our claim handling philosophies revolve around a foundation built of diligence, perseverance and knowledge. To successfully and consistently implement such an aggressive approach we hire only the best employees the industry has to offer. At ECS, we've gathered a top grade staff by offering a passionate approach to claims handling coupled with a desirable work environment and outstanding salary and benefits packages. The result of this unique combination allows ECS to deliver a claim product that truly redefines claim administration.

Medical Case Management - We address today's skyrocketing medical costs by implementing a detailed disability management strategy which includes interaction with a registered nurse. We focus on getting your injured or ill employees the prompt quality care they deserve ensuring the care is reasonable, necessary and effective.

Integrated Team Approach - Our adjusters implement a multi disciplined approach to claims handling by routinely round tabling complex claims with our attorneys, nurses and senior claims personnel. This results in creative claims strategies aimed at securing prompt, cost effective claim resolutions.

Management Reports - We offer online and hard copy loss analysis reports that include tracking and trending data. This allows you to customize reports to address your specific needs.

Medical Bill Review - Our comprehensive process ensures cost containment via fee schedule reductions, reasonable and necessary treatment verification, duplicate billing analysis and identification of concurrent treatment efforts.

Low Adjuster Caseloads - We believe lower caseloads allow the adjuster's to more effectively manage their claims. This commitment to our customer and claim staff results in reduced loss costs, quicker closures and increased staff retention in support of our loyalty based staff model.

Customized Claim Reviews - We meet your need to know by scheduling detailed claim reviews to ensure you understand exactly what we are doing to mitigate your loss and expense. Our claim reviews coupled with routine communication of significant events over the life of the claim ensures there are no surprises. This is the Eagle Vision promise - you will know exactly what is occurring and why.

Reserves - Every file is reserved to the ultimate probable cost and is communicated to you immediately. This promise includes verbal or written justification for the reserve increases as well as notification of successful results and cost effective settlements. ECS has eliminated the surprises and delays in reserve revision including take downs. When the fact pattern dictates, we will contact you to discuss the justification of the change; it's that simple.

Superior Claim System - Our claim system allows you to obtain real time on-line access to loss information including history, adjuster notes, reserve justification and trending analysis.

Disability Management - We proudly deliver proactive, creative and aggressive management of medical loss costs in pursuit of a prompt return to work and maximum medical improvement. We implement appropriate use of independent medical exams, surveillance, activity checks and vocational rehabilitation as needed. Our detailed third party, second injury and apportionment investigations are a model for the industry.

Special Handling Compliance:
We welcome your special handling requirements which will enable us to construct a program that specifically addresses the needs of your organization. Our "listen and deliver" approach to claim administration will ensure you receive the communication, responsiveness and asset protection your company deserves.

Eagle Claim Services: Excellence / Expertise / Execution
Advantage Eagle